Vision, strategy and values
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Our Forever Caring Promise
At Convatec, we are committed to helping people with chronic health conditions lead the life they want – giving them more mobility, confidence and freedom.
We are guided by our vision, which we developed with input from thousands of colleagues across the company. This is: Pioneering trusted medical solutions to improve the lives we touch.
Our vision contains ten words and three important concepts:
- ‘Pioneering’ expresses how we want to be innovation-driven to better serve the people who need us
- ‘Trusted medical solutions’ explains that what we offer covers more than products. We will provide a range of solutions (spanning devices and services) with high quality, so people know they can trust and rely on them
- And finally – it’s all about the people whose ‘lives we touch’. We touch people in multiple ways: physically, emotionally and psychologically. We provide solutions to serve and support people with deeply personal and challenging conditions
Our customers depend on our trusted medical solutions to help manage their conditions every day. Meeting their needs is what motivates us and is a source of tremendous pride for all of our colleagues, united by our forever caring promise and values.
Our strategy
In April 2026, we announced our Accelerate strategy, the evolution of FISBE (Focus Innovate Simplify Build Execute) strategy (2020-25), which delivered the pivot to sustainable and profitable growth.
Our Accelerate strategy is designed to enable us to realise our vision and further strengthen our business. Enabled by four strategy pillars, we are focused on accelerating sustainable and profitable growth.
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Customer focused growth |
Deepening relationships with patients, healthcare professionals, payers and business partners to support more people living with chronic conditions; growing sales and customer loyalty, increasing segmental share in key markets, educating medical professionals, supporting patients and investing in the fastest growing segments - including external innovation and M&A |
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Technology and innovation |
Delivering products and services to address existing and unmet patient needs; generating and leveraging clinical evidence; deploying modern, standardised digital tools to drive productivity and implementing AI applications across key domains |
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Execution excellence |
Delivering right first time, on-time on-budget, at speed and with quality; accelerating innovation cycle time; focusing on commercial execution, further simplification and productivity and delivering responsible business goal |
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Culture, purpose and performance |
Embedding purpose-led, performance-driven leadership, performing as one team with strong engagement and best-in-class capabilities |
Our values
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Improve care |
We are passionate about serving and supporting people with deeply personal and challenging medical conditions |
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Deliver results |
We consistently deliver excellent work, say what we do and do what we say |
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Grow together |
We help our colleagues around us grow, develop and thrive, so we can all fulfil our potential |
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Own it |
We take personal ownership of all our work: demonstrating initiative, innovating, taking smart risks and never settling for second best |
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Do what’s right |
We behave ethically and exemplify the highest standards of integrity in every area of our work to make a positive difference |